Refunds are not issued and returns are not accepted on our merchandise because items made here are customized or personalized. These items have been created or altered according to your request. However, if your order has been delayed or an error was made on behalf of NaaduDesigns.com, we will waive this agreement and issue you a refund, offer you a discount or cancel your order entirely at your request.<\/p>\n\n\n\n
If an error was made to your order, it is required that a claim be submitted within 3 days of delivery. This means if your order arrives on a Tuesday, you should report the error made to your order no later than Thursday of that week. You should know we are fair and will do what is necessary to handle your claim always professionally, respectfully and promptly.<\/p>\n\n\n\n